Matcha FAQ
Find answers to frequently asked questions about Matcha and KISSA Tea.
PRODUCTS FROM KISSA TEA
Where do KISSA Tea creations come from?
Only the best quality tea goes into our tins. That's why KISSA sources all of our KISSA teas from the growing area that specializes in each type of tea. The Matcha creations originally come from Japan, from the Kagoshima prefecture on the island of Kyushu.
Are KISSA Tea creations safe even after the Fukushima disaster in 2011?
Of course. Maximum food safety is a top priority for KISSA Tea. KISSA works with the renowned and independent German testing institute Eurofins in Hamburg, which tests every tea for us. Strict radioactivity checks confirm that all KISSA teas are uncontaminated and pure.
What is the best way to store KISSA Tea?
All of our KISSA tea creations are fresh products. It is therefore best to store your Matcha and your KISSA tea creations in the refrigerator after opening. Our practical tin can be closed tightly again after opening, thus guaranteeing that the fine Matcha and tea taste does not mix with other smells and aromas. This means your Matcha will stay fresh for 1-2 months without any problem.
The twisted tip of the bamboo whisk is coming apart, is this normal?
The KISSA Tea bamboo whisks are made from 80 fine baby bamboo bristles. The twisted tip of the bamboo whisk is purely decorative. When used, the baby bamboo bristles unfold and ensure that you get a fine, creamy foam when preparing Matcha. The bamboo whisk only develops its full functionality when the bristles are open.
MATCHA PREPARATION
How do I dose Matcha correctly?
Matcha is the espresso of teas. That's why you usually don't drink a full cup or bowl at once. Ideally, you take 2 bamboo spoons or ½ teaspoon of Matcha and pour it into about 150 ml of 80°C hot water.
Do I need a bamboo whisk to prepare Matcha.
Using a Matcha whisk is not a necessary requirement for preparing Matcha, but KISSA definitely recommends it. Only those who feel soft, creamy foam on their lips can fully enjoy Matcha. As an alternative to a bamboo whisk, you can of course also use an electric milk frother. However, a perfect Matcha crema can only be achieved with a bamboo whisk.
Why should I sift the Matcha before preparing it?
Since Matcha is a very fine powder, it can easily happen that lumps form during preparation. Therefore, KISSA recommends sieving Matcha before preparation so that the fine tea particles separate from each other and nothing stands in the way of your creamy Matcha enjoyment.
INGREDIENTS AND EFFECTS
Why do the ingredients of your Matcha teas differ?
The reason for this lies in the production of the Matcha. All of our Matcha varieties are made from fine Tencha leaves and ground into the finest Matcha using stone mills in Japan. Depending on the growing region, location and altitude, the fine Japanese Tencha green tea grows into different classes with different ingredients. For example, a particularly long period of overshading in Matcha Focus leads to a high content of the amino acid L-theanine. Here you can find out everything about the differentiation of Matcha qualities.
Why does Matcha work differently than coffee?
Matcha, like coffee, contains natural caffeine. However, caffeine from coffee is bound to a chlorogenic acid-potassium complex, which immediately releases caffeine after roasting and contact with stomach acid and thus has a quick effect. Caffeine from tea, on the other hand, is bound to polyphenols, whereby the alkaloid is only released in the intestine. The effect then occurs later and lasts longer. This is confirmed by the scientists at Ecopro Research Co. Ltd. // By Standard Table of Food Composition in Japan Fifth Revised Edition, 2000 // Recourses Council, Science and Technology Agency, Japan
How much Matcha can I drink in a day?
Similar to the effect of coffee, the effect of Matcha always depends on you personally. For Matcha beginners, KISSA recommends one to two cups of Matcha per day (prepared with ½ teaspoon of matcha). Matcha can usually be enjoyed without any problems during pregnancy. Please consult your doctor to make sure that this is also safe for you personally from a medical point of view.
WEBSHOP
I can't log in. Can you delete my account so I can create a new one?
No, KISSA does not want to delete your account. 🙂 The reason why you cannot log in is because you have either not created a user yet or your user name or password is incorrect. You can change your password accordingly in the input mask.
Can I still edit my order after payment?
No, unfortunately that is not possible. However, KISSA will be happy to help you personally in such a case. Just write to us!
Where can I enter my voucher code?
You can simply enter your voucher in the shopping cart. After you click on the "Apply" field, the value of your voucher will be deducted from your order and the shopping cart total will be shown accordingly.
When using a voucher code, can I also purchase other products that are outside the value?
Yes, of course! The system will automatically deduct the value of the voucher code from your order. You must then pay the remaining amount using the payment method of your choice.
Can I only buy KISSA Tea from your webshop?
No, you can also find our tea creations at numerous offline partners. You can find a detailed list here. Please note, however, that not all of our partners stock the complete KISSA range.
SHIPPING AND PAYMENT
Where can I find the shipping costs and delivery conditions?
You can find everything about shipping costs and delivery here.