KISSA DELIVERY CONDITIONS
Delivery to Germany & Austria
- 4.95 EUR – for orders up to 50 EUR
- FREE SHIPPING – for orders with a total value of 50 EUR or more
- Your order will be shipped via DPD and UPS
- DELIVERY TIMES – Standard 5 business days
Delivery to other countries in Europe
9.95 EUR - for orders up to 60.00 EUR- FREE SHIPPING – for orders with a gross order value of 60,- EUR or more
- We deliver to the following countries: Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Italy, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom.
For legal reasons, we are unfortunately no longer able to deliver to Spain. Our partner Gustus Universum ( www.gustusuniversum.com ) is happy to assist you with deliveries to Spain.
Your order will be shipped via DPD and UPS
DELIVERY TIMES – Standard 5 - 7 working days
For cross-border deliveries, additional taxes (e.g. in the case of an intra-community acquisition) and/or duties, such as customs duties, may be incurred. These are to be borne by the customer.
Delivery to the United Arab Emirates
- 19.95 EUR - for orders up to 200,- EUR
- FREE SHIPPING – for orders with a gross order value of 200,- EUR or more
- Your order will be shipped via DPD and UPS
- DELIVERY TIMES – Standard 5 - 7 working days
For cross-border deliveries, additional taxes (e.g. in the case of an intra-community acquisition) and/or duties, such as customs duties, may be incurred. These are to be borne by the customer.
Complaints about transport damage
- Please contact service@aiya-europe.com
- Send as many large-resolution photos of the package and the contents from all sides as possible to service@ayia-europe.com
- Description of how you received the package (visible external damage and also internal damage).
- DO NOT dispose of the packaging or contents; they will be inspected for damage if necessary.
Contact us and we will be happy to help you.